Shipping policy

Shipping Policy

At Body Reset Shop, we strive to process and ship every order as quickly as possible. Please review the information below before placing your order.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received.

Orders are processed Monday through Friday, excluding weekends and major holidays. During periods of high order volume, sales, or holidays, processing may take slightly longer than usual.

If there is an unexpected delay with your order, we'll contact you using the email address provided at checkout.

Shipping Times

Once your order has shipped, most orders are delivered within 2–7 business days, depending on your location and the shipping carrier.

Please note that these delivery timeframes are estimates only and are not guaranteed. Delivery dates may be affected by weather, carrier delays, holidays, supply chain disruptions, or other circumstances beyond our control.

Shipping Rates

Shipping charges are calculated at checkout based on your shipping destination and selected shipping method.

From time to time, Body Reset Shop may offer free shipping promotions. Any qualifying offers will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email with tracking information.

Please allow up to 24 hours for tracking information to become available after you receive your shipping confirmation.

Shipping Locations

We currently ship within the United States, including Alaska, Hawaii, APO/FPO addresses, U.S. territories, and P.O. Boxes when supported by the shipping carrier.

We hope to expand our shipping destinations in the future.

Incorrect Shipping Information

Please carefully review your shipping address before completing your order.

Body Reset Shop is not responsible for packages that are delayed, lost, or delivered to an incorrect address due to inaccurate or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us immediately. While we'll do our best to make changes before your order ships, we cannot guarantee that modifications can be made once processing has begun.

Lost, Delayed, or Damaged Packages

Once an order has been transferred to the shipping carrier, the carrier becomes responsible for delivery.

If your package is significantly delayed, lost, or arrives damaged, please contact us promptly. We'll gladly assist you in filing a claim or working with the carrier to help resolve the issue.

Returned Packages

If a package is returned to us because of an incorrect address, failed delivery attempts, or refusal by the recipient, we may require additional shipping charges before the order can be reshipped.

Customs, Duties, and Taxes

Should we begin offering international shipping, customers will be responsible for any customs duties, import taxes, VAT, or other fees imposed by their country's customs authorities. These charges are not included in the purchase price or shipping cost.

Disclaimer

Estimated shipping and delivery dates are provided for convenience only and should not be considered guaranteed delivery commitments. Body Reset Shop is not liable for shipping delays caused by carriers, weather events, natural disasters, labor disruptions, customs processing, or other events outside of our reasonable control.